Compatibility of Sonic Hearing Aids, Accessories, and Apps

 

 
 
 

Sonic hearing aids can be connected to smartphones, apps, accessories, and other digital devices. Learn which smartphone is compatible with which Sonic product.

 
 

Hearing aid compatibility

SoundLink 2 App compatibility

SoundLink Connect App compatibility

SoundClip-A compatibility

SoundLink App compatibility

 
 
 
 
 
 

Hearing aid compatibility

 
 

Made for iPhone® (MFi):

These Made for iPhone (MFi) hearing aids are compatible with all accessories and apps except the SoundGate intermediary device and former SoundLink app:

Radiant, Trek, Captivate, and Enchant.

For all hearing aids, we recommend your Apple device has iOS 13 or later.

We have tested MFi functionality on the following Apple devices, running on iOS 13 or above:

iPad (5th gen), iPad (6th gen), iPad (7th gen), iPad Air (3rd gen), iPad Air 2, iPad mini (5th gen), iPad mini 4, iPad Pro 10.5", iPad Pro 11" (1st gen), iPad Pro 12.9" (1st gen), iPad Pro 12.9" (2nd gen), iPad Pro 12.9" (3rd gen), iPad Pro 12.9" (4th gen), iPad Pro 9.7", iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 6S, iPhone 6S Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone SE (1st gen), iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPod touch (7th gen), iPhone 12, iPhone 12 Pro, iPhone 12 mini, iPhone 12 Pro Max.

We recommend that you always update your device to the latest version of the operating system.

 
 

Android:

Sonic Radiant supports ASHA (Audio Streaming for Hearing Aids) and requires Android 10 or higher. With ASHA, you can stream audio from your mobile device directly to your Radiant hearing aids.

Direct Audio Streaming to Radiant hearing aids has been tested on the following devices:

Google: Pixel 3, Pixel 3a, Pixel 4

Samsung: Galaxy Note 10 (SM-N970U/U1), Galaxy Note 10+ (SM-N975F), Galaxy S10 (SM-G973F), Galaxy S10 (SM-G973U/U1), Galaxy S10+ (SM-G975F), Galaxy S10+ (SM-G975U1), Galaxy S20 (SM-G980F), Galaxy S9 (SM-G960F), Galaxy A71

OnePlus: 7T, 8T

 
 
 
 

SoundLink 2 App compatibility

 
 

Read which products, smartphones and other devices are compatible with the app.

The Sonic SoundLink 2 App can be used with Radiant, Trek, Captivate, and Enchant.

See the list below to identify the mobile devices tested to be compatible with the Sonic SoundLink 2 App:

Please note that the SoundLink 2 App is compatible with devices running on the operating system iOS 13 or above, and Android 8.0 and above. If your device is not listed, it is still possible for it to be compatible with the Sonic SoundLink 2 App.

We recommend that you always update your device to the latest version of the operating system.

 
 
 
 

Sonic SoundLink Connect App compatibility

 
 

The Sonic SoundLink Connect App can be used with 2.4 GHz Enchant, Captivate, Trek, and Radiant hearing aids.

See the list below to identify the devices tested to be compatible with the Sonic SoundLink Connect App:

Please note that the SoundLink Connect App is compatible with devices with minimum 2 GB of RAM and running on the operating system iOS 13 or above, and Android 8.0 or above. If your device is not listed, it is still possible for it to be compatible with the Sonic SoundLink Connect App.

We recommend that you always update your device to the latest version of the operating system.

The SoundLink Connect App and Sonic Radiant require a mobile device with Bluetooth 4.2 or above.

 
 
 
 
 

SoundClip-A compatibility

 
 

The SoundClip-A device is a wireless receiver and transmitter of sound that can be used with 2.4 GHz Enchant, Captivate, Trek, and Radiant hearing aids.

The Sonic SoundClip-A is tested to be compatible with the following devices:

If your device is not listed above, it is possible for it to be compatible with SoundClip-A if it meets the following requirement: Bluetooth 2.1 or later.

 
 

To pair the SoundClip-A with the Phone Adapter 2, please perform the following steps:

  1. Put the Phone Adapter 2 into pairing mode
    Make sure the Phone Adapter 2 is powered on, i.e., the power indicator is steady green.
  2. Put the SoundClip-A into pairing mode
    Press and hold the multi button AND volume up button for about 6 seconds until status indicator BLINKS BLUE (The SoundClip-A will be in pairing mode for about 3 minutes).
  3. Place the SoundClip-A on top of the Phone Adapter 2
    The pairing takes approximately 20–60 seconds.
  4. Pairing completed
    The power indicator on the Phone Adapter 2 and the status indicator on the SoundClip-A turn steady blue. Pairing only needs to be performed once and normally does not have to be repeated.
 
 
 
 
 

SoundLink App compatibility

 
 

The SoundLink App is used with the SoundGate, an intermediary streaming device, to provide for remote control functions and various additional features.

This app is compatible with Journey and wireless Cheer products in conjunction with the SoundGate.

See the list below to identify the smartphones that are compatible with the SoundLink App:

The SoundLink app may be compatible with other devices, however they were not tested and functionality cannot be guaranteed.